PROBLEMS COVERED

1. Wi-Fi connection issues on the TV

PROBLEM 1: Wi-Fi connection issues on the TV

SOLUTION 1

Important: 2018 models UN**NU7100/UN**NU710D, UN**NU7200, and UN**NU7300/UN**NU730D will support 2.4 Ghz networks only.

If you are having trouble connecting your TV to Wi-Fi, please use the following tips:

• Avoid using a password that contains special characters and use alpha-numeric characters only (letters and numbers).
  
  
• Try disconnecting from the network, and then connecting to the network again.
  
  
• If needed, you can select Change Network, and then select the original Wi-Fi network you were trying to connect to.