Question:

How to troubleshoot the remote control volume on 2016 TVs?

Answer:

To fix issues with the remote control volume on 2016 TVs, follow these steps:

a. Move the Volume button up or down to adjust the volume.

b. Press the button inward to mute the sound.

c. Press the button for 1 second or more to open the Accessibility Shortcuts menu.

Terms:

Volume button - A button on the remote control used to change the audio level (sound) coming from the TV.

Mute - A function that temporarily turns off the sound from the TV.

Accessibility Shortcuts menu - A menu on the TV that provides shortcuts to accessibility features designed for people with disabilities or special needs.