Question:

Why is my external hard drive not being recognized by my Samsung TV?

Answer:

Check the connection between the external hard drive and the Samsung TV. Make sure the cable is securely plugged into both devices.

Verify the format of your external hard drive. Samsung TVs support FAT, exFAT, and NTFS file systems. If your hard drive is not formatted in one of these formats, it may not be recognized by the TV.

Check the power source of your external hard drive. Ensure it is properly powered on and functioning correctly.

Update your Samsung TV's firmware to the latest version. This can sometimes resolve compatibility issues with certain devices.

For additional assistance, contact Samsung customer support or consult the user manual for your specific model of Samsung TV.