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There is appearing burn-in (after-image) on the specific area of the device screen when switching to other app after a call for 20mins on the Facebook messenger, is it defective?
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Question:

There is appearing burn-in(after-image) on the specific area of the device screen when switching to other app after a call for 20mins on the Facebook messenger, is it defective?

 

Answer:

  • This after-image(looks like burn-in) phenomenon may happen on the screen when a fixed graphic image keeps on specific part or all of the screen due to the characteristic of the AMOLED display module.
  • The symptom will disappear gradually as time goes by and that is not a defective device.
  • By nature of AMOLED display module, that phenomenon also may happen even though the display module is replaced.
  • Hence, if it recovers after a certain period of time, it is not a defective.

 
 
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