Question:

Why are there vertical lines visible on the screen, especially on blue or gray backgrounds? How can this issue be resolved?

Answer:

Symptom:

• The vertical lines are visible on the screen.
• In particular, these lines are more visible on blue or grey backgrounds.
• The number and thickness of vertical lines may vary in each case

Cause:

83 inch OLED Panel's characteristics

Due to the characteristics of the 83" OLED panel applied to the 83S90C model.

These lines may be visible if the TV has not been turned on for a long time and is stored.

Solution:

If you perform the Off sensing(Screen Optimization) operation and follow the guide below, the lines will disappear.

If possible, please use the RM function to guide below

Please do not create SO***

Technical Terms:

OLED: Organic Light Emitting Diode, a type of display technology used in TVs and other devices.

83S90C: Model number of the television experiencing the vertical line issue.

Off sensing / Screen Optimization: A feature designed to optimize the screen performance after prolonged periods of inactivity.