Relevant Models:

2022 4K/8K TV

Q70B/Q80B/QN85B/QN90B/QN95B/QN700B

Symptom:

Philips Hue sync (Glowsync Hue) app is not available

Background/cause:

SW issue

Solution:

Please guide the customer with the following answer.

We are deeply sorry for the delay in providing this wonderful experience.
We are working with our partners to provide this feature as soon as possible.
Samsung TV SW update scheduled for December 2023 confirmed that this function will be provided to all TV lineups.

Appendix:

What is the Philips Hue sync?

https://www.samsung.com/uk/support/tv-audio-video/set-up-hue-sync-on-your-samsung-smart-tv/