Question:

How do I remove or reinstall the TV Plus app on my Y19 and above Smart TV?

Answer:

Subject

Add or Delete TV Plus App_Y19 and above_1.0

1. Relevant Models

•   Y19 and above Smart TV

2.  Symptom

•  When the customer wants to add or delete the TV Plus app, Please guide as below.

3. Solution

1.  How to delete TV Plus app

    If the customer wants to delete TV Plus app from the home screen.

1. Move to TV Plus, then Press and hold "Select"  button on the remote control.
2. Select "Remove" and then select "Remove" in popup window. Only delete Icon.

 If the customer wants to delete TV Plus app from the home screen and doesn�t want to watch TV Plus channels.

1. Move to TV Plus, then Press and hold "Select"  button on the remote control.
2. Select "Remove" and then select "Disable" in popup window. Delete Icon & TV Plus channels.

2.  How to add or reinstall TV Plus app

     If customer want to add TV Plus app & TV Plus Channels.

1. Press the "Home" button, then navigate to and select "Connected Devices"
2. Move to TV and press the "Down" button, and then navigate to and select "Add to Home"