Question

TV is not detecting the Music frame

Answer

• There is an issue with Music Frame not successfully connecting to the TV via WiFi.
• The Music Frame model in question is HW-LS60D/ZC.
• The problem will be resolved by utilizing the 'carrier network' and turning off the "Let [CARRIER] Optimize" option.

        - Uncheck the "Let [CARRIER] optimize Wi-Fi throughout your home" will resolve the issue.