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"Freezer temperature is weak'. Detecting the reason (Door open) at the diagnosis result and explain to users
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Symptom

"Freezer temperature is weak". Detecting the reason (Door open) at the diagnosis result and explain to users

 

Solution

  • Step 1: Check the Diagnosis result and verify whether there is 'Explain' in diagnosis result or not
                    Explain current status following the description
     
  • Step 2: Explain the temperature graph and door opening timing/number of times and guide self-check action.

 
 
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